Robotic Process Automation (RPA) is growing rapidly along with a large number of RPA tool vendors. Many of these tools automate reading and creating Microsoft Office files such as Excel workbooks and Word documents. We have heard some of these vendors require customers to install Microsoft Office on Windows Servers for the RPA agents to execute as a server-side service.
It is critical RPA tool customers understand Microsoft Office was not designed and is not supported to run unattended on a Windows Server as a server-side service. In addition to the technical and support issue of running as a server-side service on a Windows Server, there is the problem of licensing the software.